Blog 18: Third Answer

Content:
EQ: What is the most important to managing a profitable Starbucks?

Answer 3: Becoming a consistently productive team that creates a essential role in the community, actively participating in the store, in the company, and in the community. 

Details: 

• Starbucks management understands that an organization, no matter how large or small can become an asset to the community it serves. For example the numerous donations Starbucks Corporate provides the world with. 
• Leadership of businesses can suffer from a "do the minimum mentality". Starbucks stores are frequently providing back to the community with numerous donations for example coffee for events or even coffee grounds for gardens. 
• Basically people want to be apart of something bigger than themselves, they want to be apart of something that touches their hearts, therefore being involved plays a crucial role in Starbucks. 

Research Source: The Starbucks Experience by Joseph Michelli 

Concluding Sentence: Basically being involved is something that every Starbucks manager should enforce with  their team to provide customers to a welcoming experience.