Questions for Daniel Lerch, Starbucks manager at 60fwy and Archinbald.
1. What is most important in managing a profittable Starbucks?
2. What type of values and work output must a manager expect from their employees?
3. How can you encourage customers to come back to your location?
4. How can you communicate to your employees including your customers?
5. How does the company support and promote growth between the coffee shop and its employees?
6. What responsibilities and duties come with being a manager of a coffee shop?
7. How does a manager implement company programs to the store team?
8. What are some type of business requirements that are involved in being a Starbucks manager?
9. What drives overall business success?
10. Why are Starbucks 5 core compentencies so important in being a successful manager?
Wednesday, January 15, 2014
Sunday, January 12, 2014
Blog 11
1. Where are you doing your mentorship?
I was doing my mentorship at my Starbucks location including at a different Starbucks located at mountain and 6th in Ontario.
2. Who is your contact?
My contact would be my manager Daniel Lerch.
3. How many total hours have you done (total hours should be reflected in your mentorship log located on the right hand side of your blog like your WB)?
Approximately 100-150 hours.
4. Summarize the 10 hours of service you did.
These hours I earned at mountain and 6th will never be forgotten because that store truely challenges a partner on their abilities to make drinks effectively and with consistent accuracy.
I was doing my mentorship at my Starbucks location including at a different Starbucks located at mountain and 6th in Ontario.
2. Who is your contact?
My contact would be my manager Daniel Lerch.
3. How many total hours have you done (total hours should be reflected in your mentorship log located on the right hand side of your blog like your WB)?
Approximately 100-150 hours.
4. Summarize the 10 hours of service you did.
These hours I earned at mountain and 6th will never be forgotten because that store truely challenges a partner on their abilities to make drinks effectively and with consistent accuracy.
Friday, January 10, 2014
Blog 10: The Holiday
1. It is important to consistently work on your senior project, whether it is break or we are in school. What did you over the break with your senior project?
During winter break, I was able to get the opportunity to work with another Starbucks manager Landon at his store located on mountain and 6th in Ontario. I worked with numerous experienced partners that each taught me something different on how to become a sucessful partner.
2. What was the most important thing you learned from what you did and why? What was the source of what you learned?
To be honest the most important thing I learned throughout this wild experience at mountain and 6th was to constantly remind partners and myself that it's just coffee. From having the store make close to 18,000 thousand dollars in one day we had customers that had approximately 20 minute wait times or spent around 100 dollars on drinks and it got me thinking that this is a way that we must run a coffee shop.
3. If you were going to do a 10 question interview on questions related to answers of your EQ, who would you talk to and why?
I would speak with my manager Daniel Lerch because he's extremely experienced on managing Starbucks coffee shops and I believe he has the ability to teach me numerous things about being a successful manager.
During winter break, I was able to get the opportunity to work with another Starbucks manager Landon at his store located on mountain and 6th in Ontario. I worked with numerous experienced partners that each taught me something different on how to become a sucessful partner.
2. What was the most important thing you learned from what you did and why? What was the source of what you learned?
To be honest the most important thing I learned throughout this wild experience at mountain and 6th was to constantly remind partners and myself that it's just coffee. From having the store make close to 18,000 thousand dollars in one day we had customers that had approximately 20 minute wait times or spent around 100 dollars on drinks and it got me thinking that this is a way that we must run a coffee shop.
3. If you were going to do a 10 question interview on questions related to answers of your EQ, who would you talk to and why?
I would speak with my manager Daniel Lerch because he's extremely experienced on managing Starbucks coffee shops and I believe he has the ability to teach me numerous things about being a successful manager.
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