1. What is your working EQ?
- My working EQ is what is the most essential way to manage a coffee shop.
E.Q: What is the most essential way to manage a coffee shop?
- To manage a coffee shop effectively, a manager must follow the "five ways of being" that Starbucks management developed for there stores. This "moto" provides a manager the correct way to view his employees and actually manage a coffee store correctly.
- The most important source I've used so far is "The Starbucks Experience" by Joseph Mitchelli
- My mentor is Daniel Lerch, Im currently working at Starbucks therefore I'm shadowing my mentors daily activities and tasks in managing his own coffee shop.